Tech Support: "I need you to right-click on the Desktop."

Customer:
"Ok."

Tech Support: "Did you get a pop-up menu?"

Customer:
"No."

Tech Support:
"Ok. Right click again. Do you see a pop-up menu?"

Customer:
"No."

Tech Support:
"Ok, sir. Can you tell me what you have done up until this
point?"

Customer:
"Sure, you told me to write 'click' and I wrote 'click'."